After-Sales Services

    After-Sales Services


    GB Equipment Solutions offers comprehensive after-sales support to our customers to ensure minimum machine downtime. We have two hi-tech workshops located in Dubai and Abu Dhabi managed by experienced and technically trained professionals. GBES has 10 mobile workshops, which are always on call to cater for any machine breakdown or onsite service requirement.
    • JCB Service Agreements
    • Sure Price Service
    • Full Repair & Maintenance
    • Parts

    A JCB Service Agreement allows you to plan and manage your machine maintenance budget, with the reassurance that your machine is receiving the best support available with the added value of a full service history.

    Service Agreements are flexible; you can set up a Service Agreement at the time of machine purchase or at any subsequent point.

    • Maximising Profitability

    All service intervals are hours based (for example, every 500 hours or 6 months) and only genuine JCB lubricants and filters are used for maximising productivity, performance, and profitability throughout the period of machine ownership.

    Sure Price Service is like pay as you go with no contractual agreement. Our high-quality service covers all labour (factory-trained engineers), JCB lubricants, JCB grease, JCB filters and any other JCB parts required as specified in the service schedule.

    Maximising Profitability

    GB Equipment Solutions will also carry out additional checks on the main functions of your machine to ensure that it continues to deliver maximum output, productivity, and profitability.

    JCB Genuine Parts

    All products used during a Sure Price Service are genuine JCB parts, fluids, and lubricants, designed to maintain the performance of our machine and to give great value for money.

    For complete peace of mind and total budget predictability, a Repair and Maintenance Agreement is the ultimate solution.

    For a fixed sum per month, GB Equipment Solutions will undertake all regular maintenance and make any repairs.

    • Regular Visitations

    Our engineers will undertake regular visits to ensure that your machine remains in optimum condition, anticipating any action that needs to be taken to maximise productivity and profitability.

    • Large Machine Coverage

    Oil sampling is also included as a major preventative measure, allowing you to maximise the machine uptime.


    • Available round the clock – Order anytime
    • Access using a simple URL – Order parts anywhere, on any device
    • Get the part you need – Multiple ways to search (By Category, Part Number, Serial Number Fit, Parts Manuals, SIS, Description of the machine)
    • Order anytime and reduce equipment downtime
    • Verify before purchase – Confirm the part fit by equipment
    • Generate authentic official quotes
    • Reorder with ease using order history tracking and parts lists
    • Stocks only genuine parts, tools, and materials
    • Convenient ordering and delivery



    Special Offers

    For various offers, visit our Offers section

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